Yes. Support can cover production, service, KST, housekeeping and administrative teams, with training aligned to the restaurant's processes and operating requirements.
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Yes. Post-launch supervision can include regular visits, guest feedback, observation of service and continued fine-tuning as the restaurant settles into operation.
Ideally, before major decisions are fixed. Early involvement allows the concept, menu, kitchen, staffing and operating model to be developed as one connected system.